What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify.com data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Shopify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account or order, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company or your order, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies and other tracking tools.
What Are Cookies?
Cookies are text files containing small amounts of information which are sent to your browser and stored on your computer, mobile phone or other device when you visit a website. The cookies send information back to the originating website or another website that recognizes that cookie.
Cookies can be permanent (these are known as persistent cookies) where they remain on your computer until you delete them, or temporary (these are known as session cookies) where they last only until you close your browser. Cookies can also be first-party cookies which are those set by the website which is being visited, or third-party cookies which are set by a website other than the one being visited.
Cookies We Use & What They Are For
The cookies we use on our websites can be categorized as follows:
Strictly Necessary Cookies
These cookies are essential in order to enable you to fully experience the website and use the features and functionalities available to you, such as access to secure areas of the website.
We use this type of cookie to handle user registration and login. Without these cookies services you have asked for cannot be provided. These cookies are first-party cookies, and can be either permanent or temporary. In short, without these cookies our websites won't work properly or won't be able to provide certain features and functionalities.
These cookies collect anonymous information about how visitors use a website, for instance which pages visitors visit most often, in order to provide a better user experience. These cookies do not personally identify individual visitors. All information these cookies collect is aggregated and anonymous. We use these cookies to:
provide statistics on how our websites are used
measure the delivery and performance of our advertising campaigns
These cookies could be permanent or temporary cookies, first-party or third-party cookies. In short, these cookies collect anonymous information on the pages visited and the adverts viewed.
These cookies can be used to limit the number of times you see an advert as well as help manage the delivery of advertising campaigns. Advertising cookies are also used to customize the advertising across the website and make it more relevant to you.
Advertising cookies are placed by third parties such as advertisers, ad platforms and their agents, and can be permanent or temporary cookies. In short, they are related to advertising services provided by third parties on our website.
Other Third-Party Cookies
On some pages of our website we may have content from services such as YouTube, Vimeo, Google, Facebook or other third party services. Please note that we do not control any cookies which are used by these services and you should check the relevant third-party website for more information about these.
How To Manage & Remove Cookies
If you would like to restrict, block or remove cookies you can also do this through your web browser settings. The "Help" function within your web browser will tell you what you need to do.
Please note that certain areas of our websites can only be accessed by having cookies enabled and you should be aware that disabling cookies may prevent you from accessing some of our content and enjoying the full features of our websites.
For information on how to manage cookies on your mobile device browser you will need to refer to your handset manual.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
Questions & Contact:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com